Saba Hospitality
SABA Hospitality is a contactless guest experience solutions provider for the
hospitality industry, like hotels, resorts and restaurants.
Saba Hospitality
A leading Hospitality technology provider For contactless guest experiences
Platform
Web, Andorid, iOS
Industry
Hospitality
Tech Stack
React js, Next js
Region
Germany,China
01 Problem
To overcome the lack of dynamism in the traditional hospitality sector, there was a pressing need to provide contactless, engaging, and cost-effective solutions for guests. To provide comprehensive solutions for the hospitality sector, it was necessary to address technology, support, and personalised responsive services.
SABA Hospitality wanted to challenge many traditional hospitality user experiences, like paper-based ledgers, processing manual orders from guests, room and suite maintenance, ordering additional services, in-room services, and limited booking/checking options to provide an exceptional end-user experience in over 30 countries globally.
02 Approach
Digitizing the guest experience and offering dynamic features is essential to address traditional hospitality challenges and deliver premium service and an immersive guest experience.
The absence of technology leaves hospitality unable to provide personalized and responsive services, restricting their ability to compete effectively. Our agile methodology can help simplify many mundane user requests and provide personalized interaction, allowing us to respond swiftly to evolving industry trends and guest preferences.
We added many useful features to the client site, including Chatbot / Automated Messaging, provided a digital compendium for the company, and an online check-in & check-out option where customers can access their rooms/suites easily, introduced keyless access to the room with a mobile key, and a seamless guest room management.
03 Solution
We integrated technology, IoT-connected devices, and innovative solutions to provide a contactless and immersive guest experience for SABA. Our experienced team of professionals provided new features and improvements to their app and website while ensuring uninterrupted service based on real-time feedback which was used to refine solutions.
The team added new functionalities and IoT-enabled devices to SABA, including digital compendiums, mobile ordering, room management, mobile keys, online check-in/out, and AI chatbot technology. This improved guest experience and personalized interaction between guests and hospitality businesses. SABA optimizes and automates processes efficiently.
Styles
Our eCommerce design starts and ends with a best-in-class experience strategy that builds brands and drives transactions.
Our job is to build your website and app so that it is functional and user friendly but at the same time attractive. My aim is to bring across your message and identity in the most creative way. It’s time to bring it all together. Nothing is more rewarding for me than making great work for clients with meaningful mission.
Team
Let’s collaborate and make an impact with my cross-discipline approach to design and deveopment.
UX/UI Designer
2-4 Members
Project Managers
2-3 Members
Developers
10-12 Members
Quality Analyst
2-3 Members
Features
Let's combine creative innovation with technical expertise to create impactful design and development collaborations.
A sustainable solution to maintaining comprehensive guest information using IoT-integrated digital repositories for easy accessibility.
Availing and streamlining the digital ordering process, via IoT-connected mobile platforms
Eliminating the need for physical keys the IoT-enabled access to provide easy and contactless access to your room using your guest’s mobile device.
IoT-integrated features for guests to check in and check out with digital procedures.
AI-driven interactions to automate the process of providing support to guest conversations effectively.
Comprehensive IoT integration for a seamless guest experience.
Results
The implementation of our iterative methodology, blending continuous IoT-driven product development with live system maintenance, striking features, and improved functionalities driven by real-time feedback, creates a robust, engaging, flawless user experience, and future-ready hospitality solution across platforms.
These metrics demonstrate the transformative impact of our end-to-end hospitality solution not only in improving guest experiences, but also in delivering real operational and financial value for businesses in the hospitality sector.
Enhanced engagement and responsiveness that reflects the dynamic and interactive nature of guest interactions.
Increased efficiency and convenience of guests by streamlining operations through mobile ordering platforms.
Showcasing the real-world financial impact of enhanced guest experiences.
Optimizing the efficiency of mundane tasks and saving manual labor by providing an integrated suite of digitized solutions.
