Agentic AI Development Services

We design and build AI agents that plan, decide, and act across documents, systems, and multi-step workflows, built by senior engineers. Production-grade architecture, evals and guardrails from day one, and full ownership at handover.

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Rated 5.0 on Clutch Reviews
  • Custom AI Agents
  • Multi-Agent Systems
  • Agentic AI Strategy
  • Workflow Automation
  • System Integration
  • RAG & Knowledge Systems

80+

Workflows Automated

60+

Engineers In-House

96%

Client Retention

These brands, Trust Us
Bandhan Bank logoPaywize logoDecathlon logoKurlon logoAirAsia logoSofttek logoNandi Toyota logoSABA Hospitality logoDimaak Tours logoMadras Mandi logoQoruz logoToneTag logoCurleyStreet Media logoEverest DX logoZEISS logoAditya Birla Group logoVIA-IOM logoPerkins&Will logoTalkwalker logoCovea logoHelp Cars logoLe Pain Quotidien logoMeltwater logoSangeetha logoOdessa logoBandhan Bank logoPaywize logoDecathlon logoKurlon logoAirAsia logoSofttek logoNandi Toyota logoSABA Hospitality logoDimaak Tours logoMadras Mandi logoQoruz logoToneTag logoCurleyStreet Media logoEverest DX logoZEISS logoAditya Birla Group logoVIA-IOM logoPerkins&Will logoTalkwalker logoCovea logoHelp Cars logoLe Pain Quotidien logoMeltwater logoSangeetha logoOdessa logo

Built for teams at a specific inflection point.

Where are you right now?

01Ready to go further

You have automation in place. You are ready for it to handle the hard cases, too.

Rules-based flows got you partway there. Edge cases still land in someone's inbox, logic lives in one person's head, and every new exception becomes its own project. You are ready for a system that reasons through variation end to end.


A production AI agent that handles the complete workflow, including the exceptions, with a human-in-the-loop path where judgment genuinely matters.

02Evaluating agentic AI

You know what you want to automate. You want to know if agents are the right fit.

You have a clear candidate: document review, customer triage, or compliance checks. The question is whether an LLM-powered agent is the right architecture, and what production-viable actually requires. You want a straight answer grounded in engineering reality.


A structured feasibility assessment with a recommendation you can act on and a realistic scope if we proceed.

03Ready to build

You have proven the concept. You are ready to take it to production.

The pilot worked. Now you need evals, guardrails, real system integration, and a handover your team can operate independently, from a partner who ships production-grade and fully documented.


A production-ready agentic system with observable decision traces, accuracy benchmarks, and SLA-backed support from day one.

Make the right call, before you pick a framework.

Agentic AI vs traditional automation vs GenAI wrappers

Most teams pick a tool before they understand the problem shape. Here is the honest comparison across the dimensions that determine whether it is still running well eighteen months from now.

What matters
Recommended Custom build
Common alternative Off-the-shelf SaaS
Other path Low-code platform
Handles unstructured inputs Documents, emails, images, and voice natively Structured data and fixed UI paths only Text input only, constrained tool use
Multi-step reasoning Plans across steps, calls tools, recovers from errors Executes fixed sequences Single-turn or shallow multi-turn
Adapts to change Models retrain; agent logic updates without full rebuilds Requires a rebuild when the format or UI changes Prompt-dependent, performance degrades over time
Integration depth Calls APIs, reads DBs, writes to systems, triggers webhooks Scripted connectors, constrained error handling Requires custom middleware for system access
Exception handling Configurable fallback and human-in-the-loop escalation Routes to the manual queue Needs a human review queue bolted on separately
Auditability Full decision trace, confidence scores, reason logging Step log exists, readable only by developers Requires custom instrumentation for traceability
Time to first value 4 to 8 weeks for the first production agent 6 to 12 weeks for a stable bot Days to prototype, weeks to production-quality
Long-term cost (3 yrs) Flat infrastructure plus improvement sprints Per-bot licensing grows with process count Prompt engineering overhead grows with scale
Pick custom when
  • Inputs arrive as documents, emails, or content that varies in format.
  • Decisions require reasoning across multiple data sources together.
  • You need a decision trail that holds up in a compliance or audit review.
  • You want a system that gets measurably better as your data grows.
Talk to an agent engineer

Agentic AI Development Services for operations and product teams

From a single scoped agent to a coordinated multi-agent platform, we design, build, and operate across the full spectrum. Start where the value is clearest and expand from there.

Custom AI Agent Development

A custom agent built around one workflow, with scoped decisions, defined tool calls, and guardrails from the start.

Single-agentMulti-step reasoningTool use

A custom agent built around a specific workflow: a scoped decision surface, defined tool calls, confidence thresholds, guardrails, and fallback logic from the start. Tested on your actual documents, in your actual environment.

Agentic AI Consulting and Strategy

An honest read on whether your process is a strong fit for agents, and what production-viable actually takes.

FeasibilityArchitectureRoadmap

We assess whether your target process is a strong candidate for agentic AI, what architecture makes it production-viable, and what it realistically takes to build. You get a prioritised roadmap with honest effort estimates before any build commitment.

Multi-Agent System Development

An orchestration layer for processes that span finance, legal, support, and vendor data.

Agent orchestrationLangGraphCrewAI

When a process spans finance, legal, support, and vendor data, one agent is rarely enough. We design the full orchestration layer: handoffs, context sharing, escalation paths, and system-level performance, with defined boundaries and observable behaviour for every agent in the network.

Agentic Workflow Automation

Agents that interpret instructions, handle variation, retry intelligently, and ask when a real decision is needed.

End-to-end executionEvent-drivenHuman-in-the-loop

Agents that interpret instructions, handle variation, retry intelligently, and surface the right information when a genuine decision is needed. The manual steps in your process are replaced by agents that understand the workflow's intent and handle the full range of cases it encounters.

AI and System Integration

The connection layer that lets agents read and write across your CRM, ERP, and legacy systems.

REST & webhookCRMERPLegacy connectors

An agent is only as useful as the systems it can read and write. We build the connection layer across CRM, ERP, HRMS, document stores, and third-party APIs, with retry logic, schema validation, and monitoring. Modern SaaS stack or legacy on-prem, integration complexity is scoped before the build begins.

RAG and Knowledge Base Systems

A memory layer that grounds every agent output in your real policies, contracts, and documentation.

Vector storesRetrieval pipelinesGrounded outputs

Agents operating on your policies, contracts, and documentation need a memory layer that is accurate and auditable. We build RAG pipelines that ground outputs in your actual knowledge base: chunking, embedding, retrieval tuning, and citation tracking, so every response traces back to a source.

Start here

Start with the workflow that costs you the most.Tell us what it is. We will show you what an agent can do with it.

Book an agent assessment

What we have built, across categories.

Types of agents we build

Different process shapes, same engineering discipline. Whatever the category, you get the same senior team, the same production rigour, and full ownership at handover.

Give your operations team back the hours they spend on coordination.

Document review and extraction agents

Read inbound invoices, contracts, forms, and claims, extract fields, validate against your business rules, then route or escalate based on findings. Works across PDF, scanned image, and email attachment.

Approval and exception routing agents

Gather context, apply routing logic, track deadlines, and escalate when a genuine decision is needed, every step moving and every stakeholder informed.

Reconciliation and data entry agents

Pull data from multiple systems, match records, flag discrepancies, and post to the right destination. The weekly reconciliation ritual runs automatically, with a review queue for cases that warrant attention.

Where accuracy and auditability are essential at every step.

Invoice processing and PO matching agents

Extraction, three-way match, exception routing, and ERP posting with a complete audit trail and a human review queue for the cases that need it.

Compliance monitoring agents

Continuous checks against policy thresholds, regulatory deadlines, and data quality rules. Structured alerts for what needs attention, and reports your auditors will actually use.

Contract review and obligation extraction agents

Key terms, obligation dates, renewal triggers, and risk flags extracted from contracts as structured output for your CLM or downstream systems, with a confidence score on every field.

Faster responses, smarter routing, fewer handoffs.

Customer query triage and routing agents

Classify inbound requests by intent, urgency, and product area, route to the right team, trigger a resolution, or draft a response for review. Every query handled with speed and context.

Lead qualification and CRM enrichment agents

Enrich incoming leads with firmographic and intent data, score against your ICP, and route to sales with context, cutting the time between inquiry and a first meaningful conversation.

Order, fulfilment, and returns agents

Status updates, return initiation, and refund triggers that run automatically. The agent acts where it can and flags the cases that need a human, keeping customers informed throughout.

Agents for every vertical.

Built for how your industry actually operates

FinTech and Banking

KYC document processing, loan application agents, regulatory reporting automation, and transaction monitoring. RBI, PCI DSS, and audit compliance built in from the first design decision.

Insurance

Claims intake and triage, policy document extraction, underwriting data aggregation, and renewal workflows. Built for the document volumes and compliance controls that define insurance operations.

Healthcare and Life Sciences

Patient onboarding agents, referral routing, prior authorisation automation, and clinical document extraction. HIPAA-aware pipelines built by engineers who understand what data sensitivity means in practice.

Logistics and Supply Chain

Shipment exception agents, invoice reconciliation, customs document processing, and warehouse reporting. Built for partial-connectivity, high-volume field operations where every delay has a measurable cost.

Enterprise SaaS and B2B Platforms

Customer success automation, usage-based billing triggers, churn signal workflows, and internal ops tooling for teams scaling past manual coordination.

Manufacturing and Retail

PO automation, supplier onboarding, inventory exception alerts, and compliance document management. Sits on top of existing ERP systems and extends them with intelligence, at your pace.

How we build, every step of the way.

How we design and operate production AI agents

Evals, observability, fallback logic, and defined performance criteria before anything goes near production. Here is how that looks in practice.

Schedule a call

Agent scope and boundary definition

Before a line of code is written, we define what the agent decides autonomously, what it escalates, and what it logs for review. Every agent has a confidence threshold, a human-in-the-loop path, and a clear definition of when it stops and asks.

  • LangGraph
  • LangChain
  • CrewAI
Autonomous scope defined before build begins

Accuracy benchmarking on your real data

Every agent ships with a test set from your actual documents, a baseline accuracy target agreed up front, and a confidence-based review queue. You know the expected performance on your data before production code is written.

  • Amazon Textract
  • Azure Document Intelligence
  • Custom fine-tunes
~90%+ accuracy targets set before build

Integration layer with observable error handling

Every connector surfaces retry counts, error rates, and schema violations in a monitoring layer. Integration health is visible to your team at all times, and issues are caught and resolved before they reach downstream systems.

  • Temporal
  • Prefect
  • Custom event bus
Issues surfaced before production impact

Evals and continuous improvement loops

We ship with evaluation harnesses and review triggers, so you know when an agent's logic or model needs updating well before any accuracy change is visible to end users.

  • LangSmith
  • Promptfoo
  • Braintrust
Regressions surfaced before users see them

Every production agent is reviewed for accuracy, edge-case behaviour, and robustness before go-live. Every deployment includes a tested fallback and a human escalation path.

Why teams choose Zethic to build their agents

Process-first, then the agent

We assess the workflow before recommending a framework. The architecture follows the process, so the agent is scoped correctly the first time and ships into production ready to perform.

You own the agent layer

Your prompt logic, credentials, vector store, and infrastructure all sit on open, portable foundations. Documented and yours to run, extend, or hand to a new team independently.

Accuracy and reliability, engineered in

Accuracy benchmarks, defined fallback behaviour, and observability from day one, so your team always knows how the agent is performing before anything reaches a customer.

Senior engineers on every engagement

Agent systems scoped and built by engineers who have shipped production AI. The people who assess your workflow are the people who build it.

Awards and Recognition

Our achievements display our capabilities

Zethic - The Manifest Most Reviewed Design Company in Bengaluru
Zethic - GoodFirms Top Development Company
Zethic - The Manifest Most Reviewed App Development Company in Bengaluru
Zethic - Clutch Top-Rated UI/UX Design Studio in India
Zethic - Rankwatch Top Web Development Agencies
Zethic - The Manifest Most Reviewed Web Developers in Bengaluru
Zethic - Top Developers Top Mobile App Developers in Bengaluru

Trusted voices. Real outcomes.

What Our Clients Say

Zethic - 5-star rated on Clutch
Young Onion logo

We truly appreciated their dedication, technical expertise, and problem-solving approach.

Young Onion

Department Head

★★★★★
Decathlon logo

I was blown away by the knowledge the team had about creatives, e-commerce, website design, and optimization.

Decathlon Sports India

Image Leader

★★★★★
Instarama logo

They have a good team of designers and project managers who help us with the designs using HTML, Angular, and React.

Instarama

COO

★★★★★
CodeGama logo

Their creativity stands out. A collaborative team that delivered high-quality solutions working closely with us.

CodeGama LLP

Business Developer

★★★★★
Young Onion logo

We truly appreciated their dedication, technical expertise, and problem-solving approach.

Young Onion

Department Head

★★★★★
Decathlon logo

I was blown away by the knowledge the team had about creatives, e-commerce, website design, and optimization.

Decathlon Sports India

Image Leader

★★★★★
Instarama logo

They have a good team of designers and project managers who help us with the designs using HTML, Angular, and React.

Instarama

COO

★★★★★
CodeGama logo

Their creativity stands out. A collaborative team that delivered high-quality solutions working closely with us.

CodeGama LLP

Business Developer

★★★★★
Qoruz logo

The product has become more intuitive and user-friendly. Load times dropped significantly after their work.

Qoruz

Co-Founder

★★★★★
VIA IOM logo

Simply put, the quality of their code is excellent. They integrated third-party software and ensured GDPR compliance.

VIA IOM

Director

★★★★★
GD Farm Fresh logo

What impressed us most was how well they understood our brand and translated it into clean, thoughtful designs.

GD Farm Fresh

Director

★★★★★
Qoruz logo

The product has become more intuitive and user-friendly. Load times dropped significantly after their work.

Qoruz

Co-Founder

★★★★★
VIA IOM logo

Simply put, the quality of their code is excellent. They integrated third-party software and ensured GDPR compliance.

VIA IOM

Director

★★★★★
GD Farm Fresh logo

What impressed us most was how well they understood our brand and translated it into clean, thoughtful designs.

GD Farm Fresh

Director

★★★★★

How we build your agents

A four-phase model that delivers production-ready agentic systems on a real timeline, starting with the workflow, then the architecture, then the agent.

Book a call

{ 01 }· 1 to 2 weeks

Workflow assessment and agent architecture

We map inputs, outputs, decision points, integration touchpoints, and volume. You walk away with a prioritised agent scope, a reference architecture, realistic accuracy expectations, and a firm timeline before any build commitment.

Process mapIntegration auditAgent scope

{ 02 }· 2-week sprints

Build and integrate

Extraction pipelines, reasoning logic, tool integrations, and the monitoring layer, built in agile sprints with a working demo every two weeks, deployed to a staging environment that mirrors production.

Weekly buildsIntegration testingEvals from day one

{ 03 }· Before go-live

Accuracy benchmarking and UAT

We run the agent against your real data, measure accuracy against agreed benchmarks, conduct UAT, and resolve edge cases before production traffic hits. Every edge case has a defined fallback before go-live.

Accuracy testingUATEdge-case coverage

{ 04 }· Launch and ongoing

Deploy and optimise

Staged rollout, real-time monitoring, on-call handover, and a post-launch review cycle. Model tuning and logic improvements based on production signals, backed by an SLA you can plan against.

Staged rolloutSLA supportContinuous improvement

Engagement models, built to fit.

Pick the model that fits how you operate

Senior AI engineers in your workflow from week one. Choose the shape that fits your scope, your team, and your timeline.

Defined deliverable

Fixed-Scope Agent Project

A scoped build with a defined workflow, integration set, and acceptance criteria. Fixed price, a realistic timeline, and a working production system you own at handover.

  • Fixed price and timeline
  • Milestone-based delivery
  • Detailed SOW and acceptance criteria
  • Change management with cost transparency
  • Post-launch optimisation window included
Get a fixed quoteFrom 4 weeks to first production agent
RecommendedEmbedded pod

Dedicated Agentic AI Team

A senior AI pod embedded in your tools and rituals, running two-week sprints. Ongoing agent builds, integration, optimisation, and new workflow development as your operations evolve.

  • Full-time senior AI engineers and agent specialists
  • Agile delivery in two-week sprints
  • Daily standups in your Slack and tools
  • Scale the pod up or down as scope shifts
  • Monthly billing, flexible commitment
Discuss team setupFrom 3 weeks of onboarding

Frequently Asked Questions

AI systems that plan across multiple steps, call external tools, make decisions based on context, and operate autonomously toward a defined goal. Where a chatbot answers a question, an AI agent runs a process, handling variation, recovering mid-task, and adapting as it goes.

RPA executes fixed sequences on structured data reliably for stable, high-volume processes, and requires rebuilding when formats change or exceptions arise. An AI agent handles the full process, including variable cases: it reads a PDF, extracts fields, looks up a policy, makes a routing decision, and posts to your ERP, as one autonomous workflow.

High-volume processes with unstructured or semi-structured inputs that follow consistent logic even when the content varies. Document intake, approval routing, query triage, compliance checking, lead qualification, and reconciliation are all strong fits. If your team spends real hours on something that follows a pattern, it is worth assessing.

A focused single-agent build typically takes four to eight weeks from assessment to production. A multi-agent system runs eight to sixteen weeks. The assessment phase gives you a firm timeline and realistic accuracy expectations before any build commitment.

You do, fully. Agent definitions, prompt logic, vector stores, integration credentials, and cloud infrastructure all live in your accounts on open, portable foundations your team can operate, modify, and extend independently.

Every agent ships with a defined accuracy benchmark, a test set from your real data, and a confidence-based human review queue. The system knows its confidence level on every output and routes low-certainty cases to a human automatically.

Every agent has a fallback path, a confidence threshold below which it escalates rather than acts, and a full decision trace. All outputs are visible in the monitoring layer, so your team maintains full visibility into agent behaviour at all times.

Yes. Most clients have at least one legacy system in the chain: an on-prem ERP, an older API, or a system that predates modern integration standards. We build the integration layer around what exists, using API connectors, database-level access, file-based pipelines, or screen capture. Integration complexity is scoped accurately before the build begins.

Cost transparency, before the call.

What does agentic AI development actually cost?

We put numbers on the page. Here is the honest band by engagement type, plus the five variables that move the number once we scope your workflow.

Tier comparison
Single workflow Focused Agent $15K - $45K ₹12L - ₹36L
Most chosen Most chosen Production Agent System $45K - $160K ₹36L - ₹1.3Cr
Series B and beyond Enterprise Agentic Platform $160K - $500K ₹1.3Cr - ₹4Cr
Ongoing capacity Embedded Pod from $18K / month from ₹15L / month
Timeline 4 to 8 weeks8 to 16 weeks4 to 9 monthsSprint-by-sprint
What you get
  • 1 agent, 2 to 3 integrations
  • Extraction or routing logic
  • Monitoring included
  • 3 to 6 agents, multi-system integration
  • Orchestration and accuracy benchmarking
  • Live dashboard
  • Full multi-agent platform, 8+ agents
  • Complex orchestration and compliance controls
  • SLA-backed operations
  • Dedicated 3 to 4 person team
  • Two-week sprints
  • Continuous build and optimisation

What actually moves the number

Get a real scope band
01

Number of agents

Each agent needs its own process mapping, logic, test cases, and integration work.

02

Input variety

One consistent document type is simpler than ten variants across formats, languages, and layouts.

03

Integration complexity

Every system in the chain adds scoping, authentication, error handling, and contract testing.

04

Accuracy requirements

99% extraction accuracy needs more training data and tuning cycles than a system where 90% is production-viable.

05

Human-in-the-loop design

Simple routing is straightforward. Configurable review queues, escalation paths, and override logging take additional design and build.

Bands cover discovery, engineering, integrations, evals, and PM. Model and inference fees, hosting, and third-party licenses are billed at cost.

Let's scope your agent

Tell us the process, the volume, and where you want to go further. A senior AI engineer replies within one working day. Direct conversation, real answers, a real plan.

Zethic Clutch reviews
Zethic - The Manifest Most Reviewed Design Company in BengaluruZethic - GoodFirms Top Development CompanyZethic - The Manifest Most Reviewed App Development Company in BengaluruZethic - Clutch Top-Rated UI/UX Design Studio in IndiaZethic - Rankwatch Top Web Development AgenciesZethic - The Manifest Most Reviewed Web Developers in BengaluruZethic - Top Developers Top Mobile App Developers in Bengaluru

Step 1 - Tell us where you are

Which workflow costs you the most time or carries the most risk. We sign an NDA before any specifics.

Step 2 - Speak to an agent engineer

A senior AI engineer joins within two working days to map your process, your integration landscape, and the shortest path to a working agent.

Step 3 - Get a real plan

A workflow architecture, a scope band, and an accuracy benchmark you can plan against, plus a production system built to last.

Ready to build agents? Start a Discovery