Hyperlocal delivery software
Zethic Quick Commerce Delivery Platform is a dispatch system for dark stores, cloud kitchens and pharmacies. Pick the store that fulfils each order, assign a rider in under a second, batch nearby drops, and give customers a live ETA.
What it is
The platform runs everything after checkout: which store fulfils the order, which rider carries it, what the customer is promised, and what that promise costs you.
Riders get one task at a time, dispatch gets a live board of every order and store, and pickers reserve stock the moment an order is accepted.
Capabilities
Order orchestration, dispatch, the rider app, dark-store inventory and analytics, all on one data model.
Orders from your app, web checkout and marketplace channels land in one queue and route to the store that can actually fulfil them.
Every order is scored against every available rider on distance, current basket, direction of travel and time left on the promise, then assigned in under a second.
An Android and iOS app for a handlebar-mounted phone: navigate, pick up, deliver, capture OTP or photo proof, and queue actions offline.
Per-store stock is soft-reserved at order acceptance, pickers work an aisle-sequenced list, and a short pick triggers a substitution offer in the flow.
Every leg is timestamped and rolls into cost per drop, orders per rider hour, on-time percentage and breach reasons by store, zone and hour.
See it on your city
Bring one zone and a week of real order data. We will replay it through the dispatch engine.
Inside the platform
The dispatch desk, the rider on the bike, the picker in the store.
A live city board showing orders against their promise clock, rider positions and batches, with a manual override desk.
Android and iOS navigation, pickup and delivery steps, proof capture, and queued actions when signal drops.
An aisle-sequenced pick list with stock soft-reserved at acceptance and a substitution offer on a short pick.
Why teams switch
What changes when assignment stops depending on who is watching the group chat.
It takes over dispatch and fulfilment only, leaving your app, POS and payment rails alone.
A new dark store goes live as a geofence, a stock feed and a roster.
Customer calls route through a masked proxy that expires the moment the trip closes.
Run the engine in shadow beside your existing dispatch desk on a single zone first.
How it's different
Every row below is a place a manual dispatch desk starts costing you money.
A WhatsApp group, a spreadsheet, and a dispatcher who never gets a break.
One dispatch engine, one live board, one rider app across every zone.
How it works
The platform checks serviceability geofences and live stock, picks the store that can fulfil the order, and starts the promise clock.
Riders are scored on distance, current basket, direction of travel and time left on the promise.
Pickers work an aisle-sequenced list while the rider navigates in.
The rider captures OTP or photo proof with location and timestamp, collects cash or confirms a digital payment, and the trip closes into the payout ledger.
See it before you commit
The whole loop runs without a dispatcher touching it. Your team steps in only for the exceptions the board raises.
Use cases
Four hundred orders land in ninety minutes against thirty riders.
More drops per rider hour at peak
The platform sees dwell building, holds assignment so no rider is parked outside burning time, and pushes an updated ETA to the customer.
Rider idle time avoided, customer told first
The picker finds one item short, the substitution flow offers an approved equivalent in-app, and the order continues instead of being cancelled.
Order saved instead of refunded
A new dark store goes live as a geofence, a stock feed and a roster, under the same dispatch rules, driver app and reporting.
A zone live in a day
Integrations
Most rollouts keep the existing storefront, POS and payment rails and hand over only dispatch and fulfilment.
Security & compliance
A delivery platform holds customer addresses, phone numbers and rider location history.
AES-256 at rest and TLS 1.3 in transit, with proof-of-delivery photos served through short-lived signed URLs.
Riders never see a raw customer number. Calls route through a masked proxy that expires when the trip closes.
Dispatchers, store managers, finance and support are scoped to their own zones, and every PII access is logged.
Deploy into your own cloud account or a regional tenancy so customer and rider data stays in your jurisdiction.
Why choose us
Judge it on the engineering, the deployment model and the pilot terms.
Book a demoThe same engineers ship banking, payments and insurance platforms. High-throughput, audit-logged systems are the day job.
The demo is the product on representative order data, with the dispatch engine assigning live.
Start with a single zone on a fixed-scope pilot and prove the batching numbers on your own orders.
Run it as a managed service or in your own cloud account. Your order data does not have to leave your infrastructure.
Client reviews. Real outcomes.
“We truly appreciated their dedication, technical expertise, and problem-solving approach.”
Young Onion
Department Head
“I was blown away by the knowledge the team had about creatives, e-commerce, website design, and optimization.”
Decathlon Sports India
Image Leader
“They have a good team of designers and project managers who help us with the designs using HTML, Angular, and React.”
Instarama
COO
“Their creativity stands out. A collaborative team that delivered high-quality solutions working closely with us.”
CodeGama LLP
Business Developer
“The product has become more intuitive and user-friendly. Load times dropped significantly after their work.”
Qoruz
Co-Founder
“Their commitment to timely delivery was impressive.”
CurleyStreet Media
Business Development Rep
“We truly appreciated their dedication, technical expertise, and problem-solving approach.”
Young Onion
Department Head
“I was blown away by the knowledge the team had about creatives, e-commerce, website design, and optimization.”
Decathlon Sports India
Image Leader
“They have a good team of designers and project managers who help us with the designs using HTML, Angular, and React.”
Instarama
COO
“Their creativity stands out. A collaborative team that delivered high-quality solutions working closely with us.”
CodeGama LLP
Business Developer
“The product has become more intuitive and user-friendly. Load times dropped significantly after their work.”
Qoruz
Co-Founder
“Their commitment to timely delivery was impressive.”
CurleyStreet Media
Business Development Rep
“Simply put, the quality of their code is excellent. They integrated third-party software and ensured GDPR compliance.”
VIA IOM
Director
“What impressed us most was how well they understood our brand and translated it into clean, thoughtful designs.”
GD Farm Fresh
Director
“Their team was patient, courteous, responsive, and technically proficient throughout the entire project.”
Studio by Nandita Manwani
Partner
“Zethic Technologies generally delivers on time and in line with our requirements – deployed in 30+ countries.”
SABA Hospitality
Executive Director
“Zethic built the features specifically to match our internal workflow and business needs. Professional and on time.”
Coral Publishers
Executive
“Zethic Technologies is a true partner.”
Geordana
CEO
“Simply put, the quality of their code is excellent. They integrated third-party software and ensured GDPR compliance.”
VIA IOM
Director
“What impressed us most was how well they understood our brand and translated it into clean, thoughtful designs.”
GD Farm Fresh
Director
“Their team was patient, courteous, responsive, and technically proficient throughout the entire project.”
Studio by Nandita Manwani
Partner
“Zethic Technologies generally delivers on time and in line with our requirements – deployed in 30+ countries.”
SABA Hospitality
Executive Director
“Zethic built the features specifically to match our internal workflow and business needs. Professional and on time.”
Coral Publishers
Executive
“Zethic Technologies is a true partner.”
Geordana
CEO
Frequently asked
Still unsure? Send us the question you actually need answered and a senior engineer will reply.
Book a demoIn under a second. Every available rider is scored on distance to pickup, current basket, direction of travel, vehicle type and time left on the promise clock, and assignments re-sequence continuously when a rider or a store falls behind.
Yes, and most rollouts do. The platform is API-first and takes over only dispatch and fulfilment, pushing status, live rider position and proof of delivery back to your app over webhooks.
Batching is constrained by the promise clock, not just proximity: two orders are only batched when the combined route still delivers both inside their windows. If a batch would put either at risk, the engine splits it.
Stock is soft-reserved at acceptance, which prevents most shortfalls. When one happens, the picker triggers the substitution flow and the customer accepts, swaps or drops the line in-app; only a decline refunds it.
A single-zone pilot typically goes live in weeks: geofences and store setup, the order integration, rider onboarding. A shadow period lets the engine assign alongside your existing desk before cutover.
Tell us your zones, daily order volume and rider supply. A senior engineer will walk you through assignment, batching and the driver app, and scope a single-zone pilot.
Share your context
Zones, order volume, rider supply, and the storefront it would sit beside.
See a live walkthrough
The dispatch board, the driver app and the batching engine on representative data.
Get a pilot plan
Integration approach, timeline and pricing scoped to one zone.
Tell us your zones, daily order volume and rider supply. A senior engineer will walk you through assignment, batching and the driver app, and scope a single-zone pilot.
