Last-mile & reverse logistics software
Zethic Last Mile Logistics Platform is a delivery system that builds routes around real constraints like capacity, time windows and shift length. Give drivers the manifest and proof of delivery, watch routes live, and collect returns on the same trip.
What it is
The platform turns the shipments sitting in your hub at 6am into routes a driver can run: sequenced by drop, constrained by capacity, service time, time windows, shift length and hub cut-off.
On the road the driver app carries the manifest and captures electronic proof of delivery, while the control tower watches every route against plan and raises breaches before the customer calls.
Capabilities
Planning, execution, reverse logistics, customer visibility and analytics, all on one shipment record.
Daily routes are built against vehicle capacity, service time per stop, customer time windows, driver shift hours, zone skill and hub cut-off, with manual locks respected.
The driver app carries the sequenced manifest and captures signature, photo, OTP or scan proof with location and timestamp, plus COD collection at the door.
Customer returns, exchange pickups and RTO consignments are planned into delivery routes, then tracked through hub receipt, grading and return to sellable stock.
Recipients get a tracking page with a narrowing ETA window, the driver on a map, and self-serve reschedule, with alerts over SMS, email or WhatsApp.
A live board flags slipping routes, breaching stops and unexpected dwell, and reports first-attempt rate, cost per drop and ETA accuracy by route, hub and driver.
See it on your network
Bring one hub and a week of real shipments. We will replan them through the optimiser.
Inside the platform
Three surfaces on one shipment record, from hub sort to doorstep.
Routes are built against capacity, time windows and shift hours, then tracked live with breach alerts.
A sequenced stop list with proof capture, COD collection and structured reasons when a delivery fails.
A narrowing ETA window, the driver on a map, and self-serve reschedule with alerts over SMS or WhatsApp.
Why teams switch
What changes when the route sheet becomes a constraint-solved plan.
Addresses are validated before planning and recipients get a narrowing ETA with self-serve reschedule.
Lock a stop or force a sequence and the optimiser re-solves around your decision.
The platform takes over only the last-mile leg, so commerce and warehouse systems stay put.
Run the optimiser beside your current planner and compare density and first-attempt rate.
How it's different
Every row below is a place the manual setup leaks margin.
Route sheets in a spreadsheet, paper PODs, and ETAs given over the phone.
Constraint-based routing, electronic proof of delivery, and one live control tower.
How it works
Orders arrive from your OMS, WMS or marketplace feeds and are validated for address quality.
Each route prints as a sequenced load list, scanned onto the vehicle so the manifest is verified before it leaves.
The driver works the sequence, captures ePOD at each door, collects COD where due, and picks up returns on the same run.
Cash is reconciled per driver, failed deliveries are scheduled for reattempt automatically, and collected returns track through hub receipt, grading and return to stock.
See it before you commit
The loop runs from the shipment landing at the hub to the parcel back on a sellable shelf, on one record.
Use cases
Daily shipments triple for three weeks.
Capacity added where the density says
Exchange pickups are planned onto the same routes as the day's deliveries with a doorstep condition check, then graded back to sellable stock.
Returns ride the forward route
Every shipment carries its timeline, ePOD and structured failure reason, so a missed service level is answered from a report rather than hub calls.
SLA disputes answered from evidence
The optimiser models the longer service time, the two-person crew and the confirmed window, so the route stays realistic instead of collapsing at stop four.
Routes that survive contact with the day
Integrations
The platform takes over the last-mile leg and leaves your commerce, warehouse and finance systems where they are.
Security & compliance
A last-mile platform holds recipient addresses, contact numbers, signatures and doorstep photos.
AES-256 at rest and TLS 1.3 in transit, with ePOD photos and signatures served only through short-lived signed URLs.
Drivers call recipients through a masked proxy number that expires when the stop closes.
Each ePOD artefact is bound to its shipment, driver, GPS coordinates and timestamp at capture, and is immutable afterwards.
Run as a managed service in a regional tenancy or deploy into your own cloud account.
Why choose us
Judge it on the engineering, the deployment model and the pilot terms.
Book a demoThe engineers behind this ship banking, payments and insurance platforms. Auditable, high-volume systems are routine work here.
The demo replans your own shipment file through the optimiser, showing the sequence and the constraints it respected.
Run the optimiser in shadow beside your current planner and compare route density and first-attempt rate before cutting over.
Managed service or deployment into your own cloud account. Recipient data does not have to leave your infrastructure.
Client reviews. Real outcomes.
“We truly appreciated their dedication, technical expertise, and problem-solving approach.”
Young Onion
Department Head
“I was blown away by the knowledge the team had about creatives, e-commerce, website design, and optimization.”
Decathlon Sports India
Image Leader
“They have a good team of designers and project managers who help us with the designs using HTML, Angular, and React.”
Instarama
COO
“Their creativity stands out. A collaborative team that delivered high-quality solutions working closely with us.”
CodeGama LLP
Business Developer
“The product has become more intuitive and user-friendly. Load times dropped significantly after their work.”
Qoruz
Co-Founder
“Their commitment to timely delivery was impressive.”
CurleyStreet Media
Business Development Rep
“We truly appreciated their dedication, technical expertise, and problem-solving approach.”
Young Onion
Department Head
“I was blown away by the knowledge the team had about creatives, e-commerce, website design, and optimization.”
Decathlon Sports India
Image Leader
“They have a good team of designers and project managers who help us with the designs using HTML, Angular, and React.”
Instarama
COO
“Their creativity stands out. A collaborative team that delivered high-quality solutions working closely with us.”
CodeGama LLP
Business Developer
“The product has become more intuitive and user-friendly. Load times dropped significantly after their work.”
Qoruz
Co-Founder
“Their commitment to timely delivery was impressive.”
CurleyStreet Media
Business Development Rep
“Simply put, the quality of their code is excellent. They integrated third-party software and ensured GDPR compliance.”
VIA IOM
Director
“What impressed us most was how well they understood our brand and translated it into clean, thoughtful designs.”
GD Farm Fresh
Director
“Their team was patient, courteous, responsive, and technically proficient throughout the entire project.”
Studio by Nandita Manwani
Partner
“Zethic Technologies generally delivers on time and in line with our requirements – deployed in 30+ countries.”
SABA Hospitality
Executive Director
“Zethic built the features specifically to match our internal workflow and business needs. Professional and on time.”
Coral Publishers
Executive
“Zethic Technologies is a true partner.”
Geordana
CEO
“Simply put, the quality of their code is excellent. They integrated third-party software and ensured GDPR compliance.”
VIA IOM
Director
“What impressed us most was how well they understood our brand and translated it into clean, thoughtful designs.”
GD Farm Fresh
Director
“Their team was patient, courteous, responsive, and technically proficient throughout the entire project.”
Studio by Nandita Manwani
Partner
“Zethic Technologies generally delivers on time and in line with our requirements – deployed in 30+ countries.”
SABA Hospitality
Executive Director
“Zethic built the features specifically to match our internal workflow and business needs. Professional and on time.”
Coral Publishers
Executive
“Zethic Technologies is a true partner.”
Geordana
CEO
Frequently asked
Still unsure? Send us the question you actually need answered and a senior engineer will reply.
Book a demoVehicle capacity by weight and volume, service time per stop, customer time windows, driver shift hours and breaks, zone or skill restrictions, hub cut-offs and multi-hub allocation. Planners can lock a stop or force a sequence and the engine re-optimises around it.
Addresses are validated before planning, and the recipient gets a narrowing ETA window and self-serve reschedule. Every failure is captured against a structured reason code, so you can fix the dominant cause per zone instead of just reattempting.
Yes. Customer returns, exchange pickups and RTO consignments are planned into forward routes by proximity and remaining capacity. Each pickup carries a doorstep condition check with photo evidence and tracks through hub grading back to stock.
Signature on glass, photo at the door, OTP confirmation and barcode or QR scan, configurable per client or shipment type. Each artefact is bound to the shipment, driver, GPS coordinates and timestamp at capture and is immutable afterwards.
Yes. The platform is API-first and takes over only the last-mile leg. Shipments arrive over the API, a channel connector or a bulk file import, and webhooks push status, ePOD artefacts and return events back.
Tell us your hubs, daily shipment volume, vehicle mix and return rate. A senior engineer will walk you through route planning, the driver app and the reverse flow, and scope a single-hub pilot.
Share your context
Hubs, shipment volume, vehicle mix, return rate, and the OMS or WMS it would sit beside.
See a live walkthrough
Your shipment file replanned through the optimiser, plus the driver app and control tower.
Get a pilot plan
Integration approach, timeline and pricing scoped to one hub.
Tell us your hubs, daily shipment volume, vehicle mix and return rate. A senior engineer will walk you through route planning, the driver app and the reverse flow, and scope a single-hub pilot.
