Order Management System Development for Every Channel You Sell On

We are an AI and digital solutions company that builds order management software to capture orders from every channel, route each one to the right place, and handle fulfilment and returns without re-keying. One system, every channel, no double entry.

Book an OMS call
Rated 5.0 on Clutch Reviews
  • Multi-Channel Orders
  • Order Routing
  • Allocation
  • Fulfilment
  • Returns

85%

Long-term Partnerships

75%

Mid-to-Senior Engineers

5+

Avg. Years of Engineer Experience

98%

Would Recommend Us

These brands, Trust Us
Bandhan Bank logoPaywize logoDecathlon logoKurlon logoAirAsia logoSofttek logoNandi Toyota logoSABA Hospitality logoDimaak Tours logoMadras Mandi logoQoruz logoToneTag logoCurleyStreet Media logoEverest DX logoZEISS logoAditya Birla Group logoVIA-IOM logoPerkins&Will logoTalkwalker logoCovea logoHelp Cars logoLe Pain Quotidien logoMeltwater logoSangeetha logoOdessa logoBandhan Bank logoPaywize logoDecathlon logoKurlon logoAirAsia logoSofttek logoNandi Toyota logoSABA Hospitality logoDimaak Tours logoMadras Mandi logoQoruz logoToneTag logoCurleyStreet Media logoEverest DX logoZEISS logoAditya Birla Group logoVIA-IOM logoPerkins&Will logoTalkwalker logoCovea logoHelp Cars logoLe Pain Quotidien logoMeltwater logoSangeetha logoOdessa logo

You are probably here because one of these is true.

Where are you right now?

01Double entry

Orders get re-keyed between systems.

Your store, marketplace, and ERP do not talk, so staff re-key orders and errors creep in. We build an OMS that captures every order once and syncs it everywhere so the re-keying stops on day one.


Capture once, sync everywhere.

02Slow fulfilment

Orders sit because routing is manual.

Someone decides by hand which warehouse ships what, and orders wait. Automated routing inside the system sends each order to the right location the moment it lands.


Orders that route themselves.

03Oversells

You sell stock you do not have.

Channels share inventory badly, and you oversell, then cancel and apologise. Allocation logic in the OMS keeps every channel honest, so the number shown is the number available.


No more oversells.

What we build into your OMS.

Order management system development built for every channel you sell on

We cover capture to returns. Take the module you need now, or let us build the whole system as one platform your team and channels can grow into.

Order Capture

Take orders from every channel into one place.

Store and marketplace ordersB2B and EDI ordersAPI and webhook intakeDuplicate detection

Multi-channel capture that pulls store, marketplace, and B2B orders into one queue so nothing arrives twice and nothing gets missed.

Routing and Allocation

Send each order to the right place to ship.

Rules-based order routingInventory allocationSplit and partial shipmentsBackorder handling

Rules-based routing and allocation that picks the warehouse, holds the stock, and avoids the oversell before a human even sees the order.

Fulfilment and Tracking

Move orders from picked to delivered.

Pick, pack, and ship statusCarrier label and trackingCustomer order updatesDelivery confirmation

Fulfilment tracking that follows each order from allocation through dispatch to the customer and sends updates at every step.

Returns and Exchanges

Handle returns without a headache.

Return authorisationRefund and exchange flowsInventory restockReturns analytics

Returns and exchange flows built into the system so refunds, restocks, and swaps close the loop without a separate process or a spreadsheet.

Part of

our Logistics & Supply Chain practice, where OMS development is one piece of the wider supply chain management software development stack.

See all logistics software we build

Built for every vertical.

Industries we know well

Financial services

Banking, payments, lending, and insurance, where security and compliance are not optional.

Healthcare

Patient-facing and clinical software built to handle sensitive data with care.

Logistics & supply chain

Tracking, routing, and operations software for work that moves in the real world.

Retail & commerce

Storefronts, marketplaces, and the systems behind them, built to handle real volume.

SaaS & startups

From a first release to a scaling platform, with the pace early teams need.

Real estate & hospitality

Booking, management, and guest software for property and stay businesses.

Why teams pick us for this.

Built and shipped by engineers who have run OMS in live multi-channel operations

We have shipped OMS

Our team has shipped AI-powered logistics systems and order management software in live multi-channel operations. The plan we give you is buildable, not just clean in a deck.

We connect every channel

Store, marketplace, B2B, and ERP all connect through the system, so every channel shares one accurate inventory count and order queue.

Senior engineers from day one

You work directly with the engineers building the system, not a junior learning your channels on your time and budget.

Built to scale with volume

From a single store to many channels and warehouses, the system scales with order volume without a rebuild.

Awards and Recognition

Our achievements display our capabilities

Zethic - The Manifest Most Reviewed Design Company in Bengaluru
Zethic - GoodFirms Top Development Company
Zethic - The Manifest Most Reviewed App Development Company in Bengaluru
Zethic - Clutch Top-Rated UI/UX Design Studio in India
Zethic - Rankwatch Top Web Development Agencies
Zethic - The Manifest Most Reviewed Web Developers in Bengaluru
Zethic - Top Developers Top Mobile App Developers in Bengaluru

How our order management system development engagement runs

Senior and hands-on from the first call. You work with the engineers building your OMS, not an account manager relaying notes.

Start an OMS build

{ 01 }· Week 1

Map the order flow

We trace an order from every channel through fulfilment to understand how it moves today, then mark where the system will save the most time and reduce the most errors.

DiscoveryChannelsScope

{ 02 }· Week 2 to 3

Design the OMS

We shape the system architecture, the allocation rules, and the integrations with your store, marketplaces, carriers, and ERP so the build holds up under real order volume.

ArchitectureRulesIntegrations

{ 03 }· Build

Build and connect

We build in tested increments, wiring in channels, carriers, and your ERP as we go. Each release is usable by the team on real order flows.

EngineeringChannelsCarriers

{ 04 }· Launch and support

Roll out and support

We cut the system over channel by channel, train the team on the new flows, and stay on to keep everything running after go-live.

RolloutTrainingSupport

Trusted voices. Real outcomes.

What Our Clients Say

Zethic - 5-star rated on Clutch
Young Onion logo

We truly appreciated their dedication, technical expertise, and problem-solving approach.

Young Onion

Department Head

★★★★★
Decathlon logo

I was blown away by the knowledge the team had about creatives, e-commerce, website design, and optimization.

Decathlon Sports India

Image Leader

★★★★★
Instarama logo

They have a good team of designers and project managers who help us with the designs using HTML, Angular, and React.

Instarama

COO

★★★★★
CodeGama logo

Their creativity stands out. A collaborative team that delivered high-quality solutions working closely with us.

CodeGama LLP

Business Developer

★★★★★
Qoruz logo

The product has become more intuitive and user-friendly. Load times dropped significantly after their work.

Qoruz

Co-Founder

★★★★★
CurleyStreet logo

Their commitment to timely delivery was impressive.

CurleyStreet Media

Business Development Rep

★★★★★
Young Onion logo

We truly appreciated their dedication, technical expertise, and problem-solving approach.

Young Onion

Department Head

★★★★★
Decathlon logo

I was blown away by the knowledge the team had about creatives, e-commerce, website design, and optimization.

Decathlon Sports India

Image Leader

★★★★★
Instarama logo

They have a good team of designers and project managers who help us with the designs using HTML, Angular, and React.

Instarama

COO

★★★★★
CodeGama logo

Their creativity stands out. A collaborative team that delivered high-quality solutions working closely with us.

CodeGama LLP

Business Developer

★★★★★
Qoruz logo

The product has become more intuitive and user-friendly. Load times dropped significantly after their work.

Qoruz

Co-Founder

★★★★★
CurleyStreet logo

Their commitment to timely delivery was impressive.

CurleyStreet Media

Business Development Rep

★★★★★
VIA IOM logo

Simply put, the quality of their code is excellent. They integrated third-party software and ensured GDPR compliance.

VIA IOM

Director

★★★★★
GD Farm Fresh logo

What impressed us most was how well they understood our brand and translated it into clean, thoughtful designs.

GD Farm Fresh

Director

★★★★★
The Studio logo

Their team was patient, courteous, responsive, and technically proficient throughout the entire project.

Studio by Nandita Manwani

Partner

★★★★★
SABA logo

Zethic Technologies generally delivers on time and in line with our requirements – deployed in 30+ countries.

SABA Hospitality

Executive Director

★★★★★
Coral logo

Zethic built the features specifically to match our internal workflow and business needs. Professional and on time.

Coral Publishers

Executive

★★★★★
Geordana logo

Zethic Technologies is a true partner.

Geordana

CEO

★★★★★
VIA IOM logo

Simply put, the quality of their code is excellent. They integrated third-party software and ensured GDPR compliance.

VIA IOM

Director

★★★★★
GD Farm Fresh logo

What impressed us most was how well they understood our brand and translated it into clean, thoughtful designs.

GD Farm Fresh

Director

★★★★★
The Studio logo

Their team was patient, courteous, responsive, and technically proficient throughout the entire project.

Studio by Nandita Manwani

Partner

★★★★★
SABA logo

Zethic Technologies generally delivers on time and in line with our requirements – deployed in 30+ countries.

SABA Hospitality

Executive Director

★★★★★
Coral logo

Zethic built the features specifically to match our internal workflow and business needs. Professional and on time.

Coral Publishers

Executive

★★★★★
Geordana logo

Zethic Technologies is a true partner.

Geordana

CEO

★★★★★

Ways to work with us.

Pick the engagement that fits your stage

The same senior team and the same way of working, shaped to how much you already have in-house. Most clients start with one and move between them as they grow.

Defined deliverable

Fixed-Scope Project

A scoped piece of work with a clear deliverable, timeline, and price. Best when the definition of done is clear.

  • Fixed price and timeline
  • Milestone-based delivery
  • Clear scope and acceptance criteria
  • Changes handled with cost transparency
  • Post-delivery warranty included
Get a fixed quoteClear from day one
Most popularEmbedded pod

Dedicated Team

A senior pod embedded in your tools and rituals, shipping every sprint. Best when you want capacity without a long hiring cycle.

  • Full-time senior people
  • Agile delivery in two-week sprints
  • Works in your tools and standups
  • Scale the pod up or down as you grow
  • Monthly billing, no annual lock-in
Discuss a teamOnboards in weeks

Questions, answered.

Order management system development, plainly

It is the work of building the system that captures, routes, and fulfils orders across every channel. A well-built OMS covers order capture, routing, allocation, fulfilment tracking, and returns in one place, no re-keying, no spreadsheets. It is one module within the wider logistics software development stack, which also includes warehouse management software development and transport management, so it connects to your ERP and WMS through the same data layer.

Scope determines both. A focused capture and routing build ships faster than a full multi-channel system with returns and ERP integration. We scope cost and timeline before we start and build in increments so the team sees working flows early. The logistics app development cost breakdown explains what drives those ranges in detail.

Yes. We integrate with your store, marketplaces, carriers, and ERP through APIs so every channel shares one inventory count and order queue.

We build custom. Off-the-shelf systems force your team to work the vendor's way. We build a system that fits how you actually sell and fulfil across your specific channels and rules.

Yes. The system covers capture through returns. Refunds, restocks, and exchanges are built in so every order closes cleanly without a separate returns process.

Have an order management system development project in mind?

Tell us how orders move across your channels today and where they get stuck. A senior engineer replies within one working day, no sales script.

Zethic Clutch reviews
Zethic - The Manifest Most Reviewed Design Company in BengaluruZethic - GoodFirms Top Development CompanyZethic - The Manifest Most Reviewed App Development Company in BengaluruZethic - Clutch Top-Rated UI/UX Design Studio in IndiaZethic - Rankwatch Top Web Development AgenciesZethic - The Manifest Most Reviewed Web Developers in BengaluruZethic - Top Developers Top Mobile App Developers in Bengaluru

Step 1 – Tell us the channels

Share how orders come in and ship today. We sign an NDA so it stays between us.

Step 2 – Talk it through

A senior engineer digs into your order flow and the OMS development that fits.

Step 3 – Get a clear plan

A scoped OMS plan with the architecture and an honest cost band you can act on.

Building an order management system? Book an OMS call