People sign up, then quietly disappear.
Your numbers say users reach a screen and stop. You have theories, but no one has sat down and traced the journey step by step to see exactly where the experience loses them.
The drop-off points, named.
Find out what is hurting your product
Our UX audit services put a senior designer through your product the way a frustrated customer would, then hand you a ranked list of fixes. This UX design audit and usability audit names exactly what is hurting your product and what to fix first.
Book an audit
85%
Long-term Partnerships
75%
Mid-to-Senior Engineers
5+
Avg. Years of Engineer Experience
98%
Would Recommend Us
These brands, Trust Us
This is for you if any of these ring true.
Where are you right now?
What you get from an audit.
What our UX audit services deliver: a ranked list of fixes
Our UX audit services do not hand you a pile of opinions. This UX design audit and UI UX audit gives you findings tied to specific screens, scored by how much they cost you, with a clear path to fixing each one.
Heuristic review
Your product, measured against the rules that govern good design.
Screen-by-screen walkthroughUsability principle scoringFriction points mapped to flowsAnnotated screenshots
The core of our UX audit services. A senior designer works through your key flows against established usability principles in a thorough usability audit, flagging every place the product breaks an expectation or makes a user think harder than they should.
Conversion review
The moments where users hesitate or drop, and why.
Funnel walkthroughFriction and hesitation pointsForm and CTA reviewTrust and clarity gaps
We focus on the journeys that matter to your revenue: onboarding, checkout, activation. We find where the design adds doubt and what would smooth it.
Accessibility check
Where the product locks people out, and what it would take to let them in.
Contrast and colour checksKeyboard and focus reviewLabels and alt textWCAG gap notes
A practical pass against accessibility standards covering contrast, keyboard use, labels, and screen readers, so you know your exposure and the effort to close it.
Prioritised fix list
Everything we found, ordered by what to do first.
Impact versus effort scoringQuick wins flaggedRecommended sequenceA walkthrough call
Every UX design audit we run ends here. The findings come ranked by impact against effort, so your team can knock out the quick wins this sprint and plan the heavier work with eyes open.
Part of
See all Design servicesDesign, our team for the work that makes a product easy to use and easy to sell.
Built for every vertical.
Industries we know well
Why teams pick us for this.
UX audit services from a UX audit agency that fixes things too
We point to fixes, not flaws
It is easy to list what is wrong. Every finding we hand you comes with what to do about it, because we design and build products ourselves.
We rank by what it costs you
Not every problem is worth fixing now. We score findings by impact so you spend your effort where it moves the number that matters.
Senior eyes only
The person reviewing your product has shipped products like it. No junior pattern-matching against a checklist.
You can keep going with us
If you want the fixes done, the same designers can carry them into a redesign. No re-explaining the problem.
Awards and Recognition
Our achievements display our capabilities
Selected work real outcomes.
Featured Work
A few of the products and platforms we have shipped across fintech, healthcare, logistics, hospitality, and SaaS.
View All Case Studies
How our UX audit services run
Quick to start, senior throughout. In our UX design audit, one designer lives inside your product for the week and reports back with usability audit findings you can hand straight to your team.
Book an audit{ 01 }· Day 1
Agree the scope
We pick the flows that matter most, usually the ones tied to revenue or the loudest support tickets, and get access to what we need.
ScopeKey flowsAccess
{ 02 }· Day 2 to 4
Work through the product
We move through your product the way a real user would, noting every snag against usability principles and capturing it with annotated screenshots.
WalkthroughHeuristicsNotes
{ 03 }· Day 4 to 5
Rank and recommend
We score each finding by impact and effort, separate the quick wins from the bigger jobs, and write up a fix for each one.
ScoringFixesSequence
{ 04 }· Handover
Walk you through it
We sit down with your team, go through the findings, and answer the questions. You leave knowing what to do on Monday.
WalkthroughQ&ANext steps
Trusted voices. Real outcomes.
What Our Clients Say
“We truly appreciated their dedication, technical expertise, and problem-solving approach.”
Young Onion
Department Head
“I was blown away by the knowledge the team had about creatives, e-commerce, website design, and optimization.”
Decathlon Sports India
Image Leader
“They have a good team of designers and project managers who help us with the designs using HTML, Angular, and React.”
Instarama
COO
“Their creativity stands out. A collaborative team that delivered high-quality solutions working closely with us.”
CodeGama LLP
Business Developer
“The product has become more intuitive and user-friendly. Load times dropped significantly after their work.”
Qoruz
Co-Founder
“Their commitment to timely delivery was impressive.”
CurleyStreet Media
Business Development Rep
“We truly appreciated their dedication, technical expertise, and problem-solving approach.”
Young Onion
Department Head
“I was blown away by the knowledge the team had about creatives, e-commerce, website design, and optimization.”
Decathlon Sports India
Image Leader
“They have a good team of designers and project managers who help us with the designs using HTML, Angular, and React.”
Instarama
COO
“Their creativity stands out. A collaborative team that delivered high-quality solutions working closely with us.”
CodeGama LLP
Business Developer
“The product has become more intuitive and user-friendly. Load times dropped significantly after their work.”
Qoruz
Co-Founder
“Their commitment to timely delivery was impressive.”
CurleyStreet Media
Business Development Rep
“Simply put, the quality of their code is excellent. They integrated third-party software and ensured GDPR compliance.”
VIA IOM
Director
“What impressed us most was how well they understood our brand and translated it into clean, thoughtful designs.”
GD Farm Fresh
Director
“Their team was patient, courteous, responsive, and technically proficient throughout the entire project.”
Studio by Nandita Manwani
Partner
“Zethic Technologies generally delivers on time and in line with our requirements – deployed in 30+ countries.”
SABA Hospitality
Executive Director
“Zethic built the features specifically to match our internal workflow and business needs. Professional and on time.”
Coral Publishers
Executive
“Zethic Technologies is a true partner.”
Geordana
CEO
“Simply put, the quality of their code is excellent. They integrated third-party software and ensured GDPR compliance.”
VIA IOM
Director
“What impressed us most was how well they understood our brand and translated it into clean, thoughtful designs.”
GD Farm Fresh
Director
“Their team was patient, courteous, responsive, and technically proficient throughout the entire project.”
Studio by Nandita Manwani
Partner
“Zethic Technologies generally delivers on time and in line with our requirements – deployed in 30+ countries.”
SABA Hospitality
Executive Director
“Zethic built the features specifically to match our internal workflow and business needs. Professional and on time.”
Coral Publishers
Executive
“Zethic Technologies is a true partner.”
Geordana
CEO
Ways to work with us.
Pick the engagement that fits your stage
The same senior team and the same way of working, shaped to how much you already have in-house. Most clients start with one and move between them as they grow.
Defined deliverable
Fixed-Scope Project
A scoped piece of work with a clear deliverable, timeline, and price. Best when the definition of done is clear.
- Fixed price and timeline
- Milestone-based delivery
- Clear scope and acceptance criteria
- Changes handled with cost transparency
- Post-delivery warranty included
Get a fixed quoteClear from day one
Most popularEmbedded pod
Dedicated Team
A senior pod embedded in your tools and rituals, shipping every sprint. Best when you want capacity without a long hiring cycle.
- Full-time senior people
- Agile delivery in two-week sprints
- Works in your tools and standups
- Scale the pod up or down as you grow
- Monthly billing, no annual lock-in
Discuss a teamOnboards in weeks
Questions, answered.
UX audit services, in plain terms
A UX design audit is a structured product design review of an existing product by a senior designer, measured against established usability principles. Our UX audit services and UI UX audit give you a ranked list of what is hurting the experience and a clear fix for each item. The goal of any usability audit is to find the costly problems quickly, so you act on evidence instead of guesswork.
Most UX audit services run about a week, and cost scales with scope. A focused UX design audit of one or two flows is faster and cheaper, while a large product with many journeys sits at the longer end. We agree the scope and the flows our usability audit will cover before we start, so the price and timeline hold with no surprises.
A UX design audit from our UX audit services includes a written report with findings tied to specific screens, annotated screenshots, a usability audit score, an accessibility check, and a fix list ordered by impact and effort. Our product design review also walks your team through it on a call so the findings land and the next steps are clear.
It helps but it is not required. If you can share where users drop off, we focus the review there. If not, we work through the product as a careful user would and flag the friction we find. Either way you get a grounded read on the experience.
A UX audit agency brings senior eyes that have shipped products like yours, so the UI UX audit catches issues an internal team stops seeing. After our UX audit services hand over the fix list, many teams handle the quick wins themselves, then bring us in for the heavier UX work. You own everything we produce, so you are free to act on the design audit services however you like.
Want to know what is really wrong?
Tell us which part of the product worries you. A senior designer replies within one working day with where an audit would start.
Tell us the symptom
Where users drop, what support keeps asking, or just a hunch. We sign an NDA so it stays private.
We dig in
A senior designer works through the product and finds what is causing the friction, not just where it shows up.
You get a fix list
A ranked set of fixes you can start on this sprint, with the quick wins flagged.
Want to know what is really wrong?
Tell us which part of the product worries you. A senior designer replies within one working day with where an audit would start.